She was changing flights when all the sudden she looked up and the person paid to escort her to the next plane is no where to be found.
"This is something no parent wants to hear, you trust an airline to be able to take care of your child when she's flying unaccompanied, but that didn't happen. You don't lose kids at airports," says Brent Skeen.
Skeen says his nine year old daughter, Trinity was flying Delta from Boise to Baltimore. He paid one hundred dollars to have an employee of Prospect escort his daughter to a connecting flight in Salt Lake City. Somewhere along the way to the next flight is where the trip took a wrong turn.
"She called me on the phone and said dad, I’m lost. I said what do you mean you’re lost? She said I’m lost. I said where is the girl that's supposed to be watching you? She said I don't know," says Skeen.
He helped trinity through the tears and directed her to security where a TSA agent helped her get back on track. She ended up making the flight she was supposed to be on, but that's no consolation for this father.
"She could have been kidnapped, it was in a city she's not familiar with and her safety and security was compromised," says Skeen.
Later in the day the fear turned to joy as father and daughter were reunited, but Skeen fears it could leave lasting scars.
"She's going to be freaking out from here on out about flying by herself," says Skeen.
ABC 4 Utah contacted Delta and Prospect, both companies refused to comment.