United Way celebrates National 2-1-1 Day

Published 02/11 2014 12:19PM

Updated 02/11 2014 04:17PM

SALT LAKE CITY, Utah (ABC 4 Utah) – Tuesday, February 11th is National 2-1-1 Day, a national resource service utilized in the beehive state. 

“It’s  the easiest way to find everything from after school program or child care to getting your taxes prepared for free,” says Liz Oliver the 2-1-1 director at United Way in Salt Lake City.

Funded mostly by United Way the state wide service has been around since 2005, but only recently has the resource gained a lot of support in getting the word out for a service Oliver says can be life changing for families.

"Right now we are getting about a 1,000 calls a day because we are in the height of the tax season an we have a free program called VITA (Volunteer Income Tax Assistance) that people can call if they make under $52,000 and get their taxes prepared for free,” said Oliver.

 When its not Tax season 2-1-1 averages about 600 calls a day. In 2013 they answered almost 100,000 calls in Utah giving out over 155,000 referrals to non profit and government agencies.

"Our most common referral is for utility and rent payment assistance,” said Oliver.

They also have a high number of calls from families looking to be connected to food pantries or medical assistance.  “So maybe they don't have health insurance and they need to find a low cost no cost clinic or maybe they want to get health insurance and they want to better understand their options.”

By calling United Way’s 2-1-1 you can not only receive help, but you can give help by volunteering through with one of their volunteer programs.


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