COALVILLE, Utah (ABC 4 News) - About 600 people lost gas service on Friday, which meant they also didn't have heat -- on the coldest day of the year.
"Cold. I mean, frigid," said Jen Hughston.
Hughston works from home, and on Friday morning she realized she would have to bundle up, even inside.
"This morning, I got up, and I started working," said Hughston.
"I was like, man -- it's really cold out. it must be really cold out. And then, all of a sudden, I was like -- I don't think the heater is on," said Hughston.
Questar says they started getting calls around 7 a.m. from customers like her who didn't have gas.
"We had a meter freeze off," said Seth Plaizier, an operations manager in Park City with Questar.
Plaizier says that meter froze off on one of their measurment regulation stations. Effectively, that blocked much of Coalville from getting gas into their homes.
"We're doing the best we can. The incident came up, we're trying to get everyone restored," said Plaizier.
And by 3 p.m., they had it fixed. Still, trucks and employees needed to go house-to-house to turn the gas back on at each home. As of 10 p.m. Friday, nearly all homes had their power restored.
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