Utah's most comprehensive healthcare system has a new leader. Marc Harrison, MD, is the new president and CEO of Intermountain Healthcare. He most recently held positions as chief of International Business Development for Cleveland Clinic and CEO of Cleveland Clinic Abu Dhabi in the Middle East.
Dr. Harrison's earlier roles included serving as chief medical operations officer for Cleveland Clinic, where he was responsible for a broad range of clinical operations worldwide, and as chairman of Pediatric Critical Care.
Dr. Harrison completed a residency in pediatrics and a fellowship in pediatric critical care through the University of Utah School of Medicine, working at Intermountain's Primary Children's Hospital.
His wife, Mary Carole Harrison, MD, was a resident and served as the chief resident in the same program. Dr. Marc Harrison later received a master's degree in medical management from Carnegie Mellon University, and completed additional study in management at Harvard Business School.
"The state of Utah and its medical community have helped shape my life," said Dr. Harrison. "To come full circle, returning to the health system where I trained as a medical resident and now being a part of Intermountain, is an incredible moment for me and my family."
For 2017, under Dr. Harrison's leadership, Intermountain Healthcare will continue to focus on four key priorities:
- Providing excellent care to patients and community
- Providing advanced medical services
- Helping people live the healthiest lives possible
- Keeping the cost of healthcare as affordable as possible
Utah has the lowest per-capita healthcare costs in the nation. Since 2011, Intermountain Healthcare has implemented processes to improve care and reduce the cost of care to Utah residents by about $2 billion.
One way that Intermountain is enhancing access: Intermountain Healthcare offers Intermountain Connect Care, the newest telehealth service that connects patients with Intermountain Healthcare providers 24 hours a day, 7 days a week, through video and audio conferencing on the web and using the Connect Care app on mobile devices.
This means that for many minor medical problems, patients can receive treatment from an Intermountain provider from their home or office without the need to come to an urgent care or doctor's office, at a low cost of only $49. Providers can diagnose and treat a variety of conditions, such as coughs, colds, sinus pain, ear pain, allergies, painful urination, minor rashes or skin conditions, flu-like illnesses, minor musculoskeletal complaints, and gastrointestinal issues.
Some insurances will cover part of the fees and the service is available to use for all Utah and Idaho residents. Connect Care providers can prescribe medications and send them to local pharmacies. If the providers see the need for the patient to visit a doctor face-to-face or needs immediate attention, they will refer the user to the nearest clinics.
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