By examining the daily productivity of nearly 24,000 workers and 2,000 bosses over a five-year period, they found the following:
1) The average boss is about 1.75 times as productive as the average worker
2) The worst bosses are more than twice as likely to leave the firm as bosses in the top 90 percent
3) Workers who are assigned to better bosses are more likely to remain with the firm
4) The effect of good bosses on high quality workers is greater than the effect of good bosses on lower quality
5) About one-fourth of the boss-specific effect remains one year after the worker leaves a particular boss
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